Effective Date: July 1, 2024

This Privacy Policy explains how MHP Partners LLC collects, uses, and discloses personal information about our residents, prospective residents, and visitors to our website at www.MHPPTR.com.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example, through rental agreement contracts. Residents voluntarily provide their name, email address, and phone number on the rental agreement so they can set up an online resident account to make online payments, track balances, and stay informed on any community-wide announcements regarding repairs or interruptions in utility services. Personal information we collect directly from you may include:

• First and last name

• Address

• Email address

• Phone number

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Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example:

• Your IP address

• Date and time of your visit

• Browser and operating system information

• Referring website address

• Other information about how you interact with the website

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Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels, and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

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Information collected from our partners: We may collect personal information about you from our third-party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, your demographic information, shopping history, and geographic location.

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USE AND DISTRIBUTION OF COLLECTED INFORMATION

We use the information we collect for purposes such as:

• To set up an online resident account

• To facilitate online payments

• To track balances

• To communicate community-wide announcements regarding repairs or interruptions inutility services

• To send text message reminders about rent being due

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NO INFORMATION SHARING WITHOUT CONSENT

We do not share or sell collected information without consent or unless legally obligated to do so. Text messaging opt-in is excluded from information sharing with third parties.

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UNSUBSCRIBE/OPT-OUT

Users can unsubscribe/opt-out from our communications at any time. To opt-out from text messaging services, users can reply STOP to any text message. Alternatively, users can contact property management to have their phone number removed from their online profile.

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CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us atcontact@mhpptr.com.